Kusanthula kwa 5 Whys ndi njira yodziwira matenda yomwe imagwiritsidwa ntchito pozindikira ndi kufotokoza maunyolo a causal, ndi cholinga chofotokozera bwino chomwe chimayambitsa vuto. Imadziwikanso kuti Kusanthula Kwasanu Chifukwa Chake kapena Kusanthula Kwasanu Chifukwa Chake. Mwa kufunsa mosalekeza chifukwa chomwe chochitika chapitachi chidachitika, kufunsa kumayima pomwe yankho liri "palibe chifukwa chomveka" kapena ngati njira yatsopano yolephera ipezeka. Kuthana ndi zomwe zimayambitsa ndikofunikira kuti mupewe kuyambiranso. Mawu aliwonse m'chikalata chokhala ndi mawu oti "chifukwa chiyani" amafuna kufotokoza gwero lenileni (lomwe limafunikira "zifukwa" zisanu zosachepera zisanu, ngakhale kuti zingakhale chimodzi kapena kupitirira khumi kuti adziwe chomwe chimayambitsa).
(1) Kumvetsetsa mmene zinthu zilili panopa:
① Kuzindikira vuto: Mu gawo loyamba la njirayi, mumayamba kumvetsetsa vuto lomwe lingakhale lalikulu, losamveka, kapena lovuta. Muli ndi zambiri koma mulibe mfundo zatsatanetsatane. Funso: Kodi ndikudziwa chiyani?
② Kufotokozera vuto: Gawo lotsatira mu njirayo ndikuwunikira vutolo. Kuti mumvetse bwino, dzifunseni kuti: Kodi kwenikweni chinachitika n’chiyani? Kodi zikanayenera kuchitika chiyani?
③ Kuwola vuto: Pa sitepe iyi, ngati kuli kofunikira, vuto limagawidwa m'magulu ang'onoang'ono, odziimira okha. Nkaambo nzi ncotweelede kuzyiba? Kodi pali zovuta zina?
④ Kupeza zifukwa zazikulu: Tsopano, cholinga chake ndi kupeza zomwe zimayambitsa vutoli. Muyenera kuyang'ana mmbuyo kuti mumvetsetse zomwe zimayambitsa zenizeni. Funso: Ndiyenera kupita kuti? Kodi ndiyenera kuyang'ana chiyani? Ndani angakhale ndi zambiri za vutoli?
⑤ Kudziwa zizolowezi za vuto: Kuti mumvetse zomwe vutolo limakonda, funsani: Ndani? Chiti? Nthawi yanji? Mochuluka motani? Zingati? Kufunsa mafunso awa musanafunse chifukwa chake kuli kofunikira.
Lumikizanani nafe:
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liyan@1vtruck.com +(86)18200390258
Nthawi yotumiza: Jun-08-2023
